I'm Gretchen, a Senior UX/Product Designer

I specialize in results-driven solutions that combine accessibility, research, functionality, and compelling visual design to create digital experiences that boost engagement and profitability.
Illustration of a woman scrolling through a user flow with mobile screens

About me

I'm a Senior UX/Product Designer with over four years of experience in B2B SaaS, Fintech, and subscription-based products, with a proven track record of increasing conversions and driving revenue growth by over 20%.

I attract new customers and retain existing ones by designing end-to-end solutions that optimize the entire user journey, from pre-purchase through purchase and beyond.

With a background in Content Strategy, I bring a systems-thinking approach to UX and UI. I've helped large teams and many departments within organizations streamline the product design process by building and maintaining content guidelines, design systems, and other frameworks that are necessary to build products that adapt to every stage of the company lifecycle.
Testimonials

What clients are saying

Hear from my past clients who hired me to improve their product.
"Went above and beyond to provide the content for our wireframe. Also provided additional design ideas for our designer. She was fast, knowledgeable and a good UX writer."
A white flower in front of a light blue background
Paniolo Realty
Freelance client
"Gretchen helped us with a quick UX comp."
Two arrows facing vertical opposite directions on top of a dark blue background
Pacto
Freelance client
My services

Here's what I bring to your digital product

As a systems thinker, I have expertise in multiple disciplines that contribute to the design process.

Interaction Design

Skilled at creating digital experiences that make sense and help users complete tasks.

Responsive UI Design

Advanced knowledge of color, typography, visual hierarchy, and designs that adapt to all devices.

Accessibility Compliance

Knowledge of ADA, WCAG, Section 508 standards, as well as accessibility testing methods.

Information Architecture

Proficiency in tree testing, card sorting, and other IA research techniques.

UX Research

Expertise in turning UX research data into actionable insights and conducting research sessions.

Design Systems

History of contributing to design systems and managing reusable components for consistency.

Front End Development

Adept at HTML, CSS, JS, collaborating with developers, and overcoming technical constraints.

Content Strategy

Mastery in creating useful content that aligns with the user and the company's goals.
My experience

I'm a designer driving product adoption for Company Sage's B2B SaaS platform

Company Sage

Senior UX/Product Designer
September 2024 - Present

Elavon - U.S. Bank

UX Designer
July 2022 - September 2024

Freelance/Self-Employed

UI & UX Designer
March 2022 - June 2022

BOLD, LLC

Digital Product Content Associate
September 2020 - January 2022

Abogados NOW

Freelance Content Producer
May 2020 - February 2021